Online shopping is beginning to move beyond search boxes, product filters and conventional checkout pages. The next shift is agentic commerce: a model in which an AI agent can understand what a customer wants, research products, compare options, interact with a merchant, build a cart and, when appropriately authorised, help complete the transaction. For an Indian consumer, this could eventually be as simple as saying, “Find running shoes under ₹4,000, make sure they arrive before Saturday, compare the return policies and buy the best option.” Instead of returning a list of links, an AI agent could potentially complete much of…
Author: ParthTech Media
Wipro says its artificial-intelligence initiatives have generated productivity gains equivalent to the work capacity of approximately 20,000 employees—one of the clearest indications yet of how rapidly AI is changing India’s technology-services industry. But the headline needs an important qualification: Wipro did not say that AI replaced or caused the dismissal of 20,000 employees. Chief Technology Officer Sandhya Arun told Reuters that the capacity created through AI-enabled productivity has been redeployed through measures including moving employees to other projects, retraining them for different roles and allowing engineers to supervise groups of AI agents. Wipro had approximately 243,000 employees in June 2026.…